Return Policy

Effective date: 26.02.2025

Return Policy

If you are not entirely satisfied with your purchase, we are here to help with our return policy.

1. Eligibility for Returns

  • Items must be returned within 14 days from the purchase date.
  • The item must be unused, in its original packaging, and in the same condition as received.
  • Proof of purchase is required.
  • Certain items such as perishable goods, custom-made products, and personal care items may not be eligible for return.

2. Return Process

  • Contact our customer support at support@allnatural.com to initiate a return request.
  • Once approved, we will provide instructions on how to return your item.
  • The customer is responsible for return shipping costs unless the return is due to an error on our part.
  • We recommend using a trackable shipping service as we are not responsible for lost or damaged returns.

3. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method within 14 business days.
  • Shipping fees are non-refundable.

4. Exchanges

  • If you need to exchange an item, please contact us to confirm availability.
  • Exchanges are processed once we receive the original item.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately with photos of the issue.
  • We will provide a replacement or full refund as applicable.

6. Contact Us

  • Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Contact us